Qotd

Spire Benefits

• Watch a video, access an account, or chat with a customer service agent in regards to Spire Benefits online

In order to take advantage of the Spire Benefits live chat service the customer must have provide their name, email address, and question of concern.  Spire Benefit account holder can also schedule an appointment online using their easy to use scheduling tool.  Please use the state of the art scheduling tool to select a convenient time for Spire to get in touch with the customer and to assist with your enrollment (all times are Eastern Standard Time (EST)).  Customers can also sign up for text alerts from their mobile phone to receive important benefit updates and up to date plan information.

Please note…

• When signing up for text alerts the user agrees to receive 1 msg/wk automated marketing text messages from Spire Hospitality on the phone number provided and understand that this consent is not a requirement of any purchase
• User can text STOP to opt out of text alerts or HELP to obtain customer service help
• The text messaging alert service is powered by TextMarks

Popular videos available for viewing through the Spire Benefits service includes: “What is a deductible?”, “What is con-insurance?”, and “what does in-network and out-network mean”.  The videos are short and to the point (ideal for people who have no clue about health insurance aka 99% of the people in the US).

To access the site customers will need their username and password.  The username will be the first name + up to the first six characters of users last name + last four digits of the users SSN.  The password will be YYYYMMDD for first time users (once the first time user has gained accessed they will be asked to update their password).

Primary Sources

1. www.spirebenefits.com